This Privacy Policy describes how Pinnacle Ozone Solutions LLC (“we,” “us,” “our”) collects, uses, and shares your personal information when you visit or purchase from our website, in compliance with U.S. law and EU/UK General Data Protection Regulation (GDPR).

Personal Information We Collect

We may collect:

  • Device Information: browser type, IP address, time zone, cookies, browsing activity (via cookies, log files, pixels, beacons).

  • Order Information: name, billing/shipping address, payment details (via secure third parties), email, phone, order history.

  • Voluntary Information: newsletter sign-ups, contact forms, marketing preferences.

Lawful Basis for Processing (EU/UK Only)

Under GDPR, we process personal data based on:

  1. Contract performance

  2. Legitimate interests (fraud prevention, service improvement)

  3. Consent (marketing, non-essential cookies)

  4. Legal obligation (tax, regulatory requirements)

How We Use Your Information

  • Fulfill orders

  • Communicate with you

  • Screen for fraud/security risks

  • Improve our site and marketing

  • Provide targeted advertising (where legally allowed)

Sharing Your Information

We share with:

  • Service providers (payment processors, analytics)

  • Legal authorities (when required)

  • Marketing partners (with consent)

Google Analytics – Privacy Policy | Opt-Out

International Data Transfers

EU/UK data may be processed in the U.S. using Standard Contractual Clauses or equivalent safeguards.

Data Retention

  • Orders: up to 7 years (legal compliance)

  • Marketing: until consent withdrawn

  • Cookies: see Cookie Policy

Your Rights (EU/UK)

You may request:

  • Access, correction, deletion

  • Restriction or objection to processing

  • Data portability

  • Withdrawal of consent

  • Complaint to a supervisory authority

 

Marketing & Email Communications

  • U.S. – opt-out model

  • EU/UK – opt-in consent required

Cookies

We use essential and (with consent) non-essential cookies. See our Cookie Policy.

Changes

We may update this policy periodically.

Contact Us

Data Protection Contact: privacy@pinnacleozone.com
 Address: Pinnacle Ozone Solutions LLC, 3001 Oxbow Cir, Cocoa, FL 32926, USA