Pinnacle In Action: Service Trip to Southwest Water Authority

In this behind-the-scenes service video, we take you to Dickinson, North Dakota, for an inside look at a recent Service Trip to Southwest Water Authority. This trip is part of Pinnacle Ozone Solutions’ ongoing commitment to providing reliable, responsive, and expert support to our municipal partners across the country.

At the heart of this visit is the strong relationship between Pinnacle and the Southwest Water Authority, a key municipal utility serving communities in western North Dakota. Assistant Water Treatment Manager Perry Grammond shares valuable insights on his experience working with Pinnacle—from initial installation to ongoing service support. His perspective highlights the importance of having a dependable partner to help navigate the complexities of ozone water treatment systems.

Service Manager Chandler Bobo also takes viewers through a typical day on site, showcasing everything from equipment inspection and maintenance to performance checks and customer consultation. This video highlights not just the technical precision our team brings, but also the collaborative approach that ensures each site runs at peak performance long after commissioning.

Whether it’s optimizing ozone injection systems, verifying compliance metrics, or simply being available when our customers need us, Pinnacle’s service team is dedicated to keeping operations efficient, safe, and sustainable. The Service Trip to Southwest Water Authority reflects the kind of partnership-focused support that defines our approach across all industries we serve.

Want to learn more or discuss a service plan tailored to your needs? click here to get in touch with our team—we’re here to help you achieve lasting success in your ozone water treatment efforts.